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Guidelines Correction of Personal Information: Students

Guidelines – Correction of Personal Information: Students

The Freedom of Information and Protection of Privacy (FOIP) Act, R.S.A. 2000, c.F-25 requires Athabasca University (AU) to ensure that the personal information it collects and maintains is accurate and complete. The FOIP Act also provides students with the right to examine information held about them by AU and to request corrections of that information.

Requests from students for routine changes, such as name, address and grade changes, shall follow current processes and students do not need to file a request under the FOIP Act for correction of personal information.

If a student believes there is an error or omission in the personal information held about him or her by AU, they should be first encouraged to review their student record to determine if the error or omission actually exists. If an error or omission does exist, then they should be encouraged to follow current processes to have the correction or change made as outlined in the Student Confidentiality Policy, or another existing AU policy or procedure.

If current processes do not satisfy a student, then they shall be informed that they may file a request under the FOIP Act to correct personal information. The request must be writing and must be directed to the Privacy and Policy Advisor.

Under Section 36 of the Alberta FOIP Act, AU will:

  • not correct an opinion, including a professional or expert opinion
  • if correction is refused or cannot be made, annotate or link the personal information with that part of the requested correction which is relevant and material to the record in question
  • if necessary, notify any other public body or third party to whom that information has been disclosed during the one year before the correction was requested that a correction, annotation or linkage has been made
  • within 30 days of receiving the request, provide written notice to the individual requesting the correction of AU's decision

Office of the University Secretariat, January 2006

Updated May 30 2014 by Office of the University Secretariat

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